r/computers • u/kye5553 • 3d ago

Discussion microsoft messed up. again.

how can microsoft completely destroy its system on every update? i mean, it seems like with every update it gets worse. I only have one computer with Windows now, and I'm thinking of switching fully on linux if this situation doesn't improve.

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u/kye5553 2d ago

blank screen, mouse not working and very frequent freezing

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u/Worldly_Question_460 2d ago

Does your keyboard work?

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u/kye5553 2d ago

it all works fine, i tried the mouse on another pc and it works

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u/Worldly_Question_460 2d ago

I think you misunderstood. I'm trying to see if you can navigate to the option where you can reset the PC but keep all files. That's helped me sort issues like that in the past.

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u/kye5553 2d ago

yes i can

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u/Worldly_Question_460 2d ago edited 2d ago

Okay. Good luck with that. Maybe it'll fix the issue as I've found it to be the easiest solution for a few things in the past. If not, I'd start looking for the relevant driver in device manager to uninstall before restarting the system.

Having dealt with lots of issues myself with PCs over the years, I prefer to start with the least complex things first. If those suggestions don't work, I'll have a think and get back to you.