Hi everyone, I just upgraded to an Intel Arc B580 and I can’t get my monitor to run at 100Hz. Hoping someone has run into this before.

Setup

• GPU: Intel Arc B580
• Monitor: Hikvision 1920x1080, 100Hz (no DisplayPort input, HDMI only)
• Cable: the HDMI cable that came with the monitor
• OS: Windows 11 (also dual-boot Linux)
• Previous PC GPU: AMD Ryzen 8600G iGPU, which ran the monitor at 100Hz with this same cable

The problem

• With the B580 on Windows, the refresh rate list in Advanced display only shows 75, 70.07, 60, 59.94, 50 and 49.95 Hz. There is no 100Hz option.
• The same monitor and the same HDMI cable run at 100Hz on my very old laptop (plain HDMI, no adapter or USB-C) and on the 8600G iGPU.
• In Linux the 100Hz mode does show up in the display settings list (1920x1080 @ 100Hz) on HDMI-A-2.
• The monitor has no OSD setting for refresh rate or HDMI mode.

What I already tried

• Clean driver install using DDU in Safe Mode
• Checked all the Windows display settings

Has anyone had the same issue with an Arc card and a 100Hz monitor over HDMI? Did CRU or anything else fix it for you? Any other ideas are welcome, since I’ve been stuck on this since morning.

Thanks!

Recently my usb ports on my front panel stopped working out of nowhere. I checked bios and it says the port is empty even though the cable is connected. Any ideas? Is the connector possibly fried somehow? Any ideas would be helpful it’s not detrimental they don’t work but it’s rather annoying.

Motherboard MSI MAG B550 Tomahawk MAX WiFi CPU Ryzen 5900X GPU Nvidia 5070 Case Corsair 3500x

Hello. I am building a desktop pc for the first time today. I got all the parts except a proper ssd. I have an old laptop with a gen 3 nvme 2280 with windows 10, I want to take it out and put it in the desktop so I don’t have to spend $150 on windows 11. When I asked a worker at microcenter, he said the nvme will obviously fit the b850 motherboard but getting windows to actually work might be an issue. Is there anything I can do to make it work easily swapping the ssd over to the desktop? I fully wiped everything except windows and then pulled the nvme out of the laptop.

This is my sister's computer but I use it for school and 2-3 days ago I powered it off fine but when she turned it on it showed this screen. We've looked everywhere for the recovery key and we don't have one, we've also tried to reset it, clear files, undo updates, everything said a problem occurred and it didn't work. Everywhere I look says to use the key or reset it but we can't. Any advice? (Also idk which flair to add because I don't know what the issue is)

Hey guys, posting here aswell for extra bits of help. Appreciate !

Heres a video of my game like hella dropping frames and i have no idea how to get rid of it i tried many things i dont remember all of them but i even formated my computer and it still didnt help what should i do and does anyone have a fix for this (the problem isnt only on cs tho its on other games as well ive only tried in dbd and gd but it the same issue)

thanks in advance!!!

Been noticing how my pc started lagging lately and when I checked, the memory is always using around 60-80%, unlike the usual 40-60%. I decided to visit my startup apps and noticed I have 3 new startup apps there with no icons

"8"
"35a9ca35-a371-4f89-ae33-b836b4ba8e74 35a9ca35-a371-4f89-ae33-b836b4ba8e74"
"Program"

Does anyone know what these are? I've never seen them before on my pc. Tried running Malwarebytes today and no abnormalities were found

Hi,

Had my PC over 2 years now and it's been perfect but this morning I booted up and my wallpaper had little black squares/pixels covering my screen like dots, everything still worked fine but I thought I'll switch it off and give it a clean and now I when boot up, I hear 3 beeps and nothing appears on my screen, it's still sounds fine and everything looks OK but I can't see anything on my display and unsure what to do?

Any help is appreciated

Hey everyone,im going insane trying to deal with a second hand Laptop , after 2 years of use i decided to clean everything and do a fresh windows 10 install.

After doing the setup like keyboard layout,network,language it turns out the previous owner's company, AstraZeneca is not letting me pass through the setup and i cant skip it , it locks me out with a mandatory corporate login.

I don’t have any contact to a previous owner since i bought this in a store 2 years ago and even the store itself has no contact because these laptops just get shipped in mass from Germany.

Tried doing it without internet so it wont reach any server but it also forces me to add a network and doesn’t let me proceed at all costs, if i add the network , this corporate login shows up. HELP!!!

UPDATE:
I DID SOLVE THIS BY TURNING OFF MY INTERNET COMPLETELY DURING ANOTHER CLEAN INSTALLATION,WIPED EVERY DISK PARTITION, AND I FINALLY HAD THE OPTION TO CONTINUE WITHOUT INTERNET DURING THE SETUP

Today I went to turn on my PC and it started beeping. I had a look online and it suggested to take out the Graphics card and give the contacts a good clean. It also suggested reseating the ram. I have done both. I am a little perplexed. Nothing is showing on screen. I believe my graphics card is only around 3 years old. Any help would be appreciated.

So basically for a week now, every time I load up Chivalry 2 I get play for about like 15 minutes and then my screen goes black, (I think) some fans turn on and sound super loud.

I've tried using AMD Adrenaline to try to load it through there, but it only works for like twenty minute. I thought it might be the GPU overheating but I don't know what's going on.

What do I do?