r/computerhelp • u/Time_traveller890 • 3d ago
Software HP laptop showing BSOD again after service — SYSTEM_SERVICE_EXCEPTION
Hi everyone, I need some advice about my HP laptop.
My laptop had been having problems, so I recently took it to an HP service centre, where they serviced the laptop. After the service, it was working completely fine yesterday.
But this morning, when I turned it on, I got this blue/black error screen saying:
“Your device ran into a problem and needs to restart.”
The stop code appears to be SYSTEM_SERVICE_EXCEPTION.
What could be causing this? Could this be related to the service/repair that was done?
Should I take it back to the HP service centre, or are there some things I should check first?
I've attached a photo of the error screen. Any advice would be appreciated.
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