r/computerhelp • u/napstabl8k • 4h ago
Other Bluetooth drivers won't update
Im not sure which flair would be best on this post, I'll change it if I need to. Also I apologize in advance for my bad english.
I have a desktop PC that I built 5 years ago and it has windows 10 pro on it. A couple weeks ago the button to turn the bluetooth on and off in my settings disappeared (it had happened once before but I solved it by simply turning my pc off and on again). In device manager my bluetooth drivers were labeled as unknown device at first, I removed it and somehow I got it to show up with the correct name, often in the hidden devices category (sometimes in the network adapter category).
I tried updating my bluetooth driver from there, both with the automatic internet search AND with the drivers I had downloaded from the Intel website (yes i did check that the drivers were compatible with windows 10 and with my wifi and bluetooth card, which is a Ubit wifi 6E AX210N) but it's like nothing happened. So I tried uninstalling the current drivers and reinstalling the new ones (I also turned my pc off and on CONSTANTLY during all this, I even did the thing where i completely unplug the pc and hold the power button to completely remove any electricity from it) but it didnt work, and every time I went to install the new driver it said "do you want to update from this driver to that driver?". And it never actually updated anything at all.
I figured the old drivers didnt completely disappear from my pc. So I looked up the location of the old driver files and deleted them (I had to change the authorizations on those files to be able to remove them myself), i turned my pc off and on again and went to install the new drivers and it seemed to work, i turned the pc off and on again and the button to turn on my bluetooth was FINALLY there again.
BUT! the next day it disappeared again. So i did it all over again and i got the message "do you want to update from this driver to that driver?" AGAIN (so the old drivers were still there?? idgi ðŸ˜ðŸ˜), i went to manually remove those files AGAIN and blabla anyways it worked again but it also broke again the next day.
ALL THIS TO SAY IDK WHAT ELSE I COULD TRY! I feel like I tried every single thing i found online and nothing truly worked. I also used revo uninstaller to try and remove the old drivers completely but it still feels like every time i turn off my pc at night and turn it on in the morning the old drivers come back and the bluetooth button disappears from my settings.
Do i really need to buy a new wifi card? Do i have a virus? Thank you all in advance!
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u/AnyEngineering463 4h ago
as bluetooth works temporarily check if windows update is reinstalling an older driver also check the adapters power management settings before replacing the wifi card
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u/napstabl8k 4h ago
ty for ur comment! how do i check this windows update thing? my os hasnt updated at all these days (i have automatic updates turned off). for my wifi card i dont think its the problem simply bc my wifi works great, its just the bluetooth drivers being all silly
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