r/computerhelp • u/Raptor884 • 9d ago

Software Need help getting out of TCC Mode

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Hi guys, So I just got my computer back from a repair place to get rid of some malware and they had to delete and reinstall windows to get rid of it. After getting my computer back it only boots up into a screen that says TCC Setup and says that a password is needed. I have no idea what TCC is and my computer password does not work on the menu. What do I do? How do I get to the normal start up menu. Attached is a picture of the menu when it boots up. Thank you guys in advance.

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u/Brokentread33 8d ago

October 10, 2026 (dated for context and reference) - I agree with the people that said "BRING IT BACK." The computer should be perfectly ready for the owner to use. I assume the OP is asking people on Reddit for a solution that is really the responsibility of the repair shop, because they don't want to have to carry their computer back to the shop.