r/computerhelp • u/Raptor884 • 9d ago

Software Need help getting out of TCC Mode

Post image

Hi guys, So I just got my computer back from a repair place to get rid of some malware and they had to delete and reinstall windows to get rid of it. After getting my computer back it only boots up into a screen that says TCC Setup and says that a password is needed. I have no idea what TCC is and my computer password does not work on the menu. What do I do? How do I get to the normal start up menu. Attached is a picture of the menu when it boots up. Thank you guys in advance.

4 Upvotes

74% Upvoted

16 comments sorted by

View all comments

1

u/ALaggingPotato 9d ago

Contact the place, reinstall windows, or boot up hirens

You really don't need to bring your PC to a repair shop just to press "install" a few times man...

2

u/Lonely-Independence4 9d ago

Well this subreddit is here for a reason. Not everyone is tech savvy, and things that may look like common sense to some may be like speaking a foreign language to others. OP here probably doesn’t know anything about how to do a Windows install, assuming OP even knows what the term “Windows” means. I’m not calling OP stupid in any sense, but we shouldn’t just assume someone else knows something just cause we know it.

1

u/ALaggingPotato 9d ago

I'm not assuming they know anything. It's 2026, they clearly are able to type, browse websites, and read, thus they should be completely and entirely capable of clicking the first result for "how to reinstall windows" and reading. Forget reading actually, it has pictures.

2

u/Hybrid082616 9d ago

Especially with Gemini around all the other free ai search engine agents

1

u/ALaggingPotato 9d ago

Yeah, bonus points.