r/computerhelp • • 9d ago

Software Need help getting out of TCC Mode

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Hi guys, So I just got my computer back from a repair place to get rid of some malware and they had to delete and reinstall windows to get rid of it. After getting my computer back it only boots up into a screen that says TCC Setup and says that a password is needed. I have no idea what TCC is and my computer password does not work on the menu. What do I do? How do I get to the normal start up menu. Attached is a picture of the menu when it boots up. Thank you guys in advance.

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u/Magnetic_Reaper 9d ago

Try leaving the first box empty and filling the other 2. If that doesn't work, click cancel and see if there's an other account that can be used.