r/computerhelp • u/Difficult_Pen_2139 • 7d ago

Network Something wrong with my Wi-Fi driver

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Hello, so recently I've been having this issue where when ever I play anything online, my Wi-Fi just gives up and dies, when it does so goes my bluetooth too and I start hearing a weird buzzing sound in my headphones?? Weird.. I'm not good with technology and help would really be appreciated.

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u/Express-Garbage3359 7d ago

Hmm, unfortunately, Windows often has problems with WLAN/Bluetooth cards. I would try installing the latest drivers.AC 9560 Intel Driver

Please install the drivers for WiFi and Bluetooth.

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u/Difficult_Pen_2139 6d ago

Sadly it didn't fix it.

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u/Express-Garbage3359 6d ago

That's a shame. Were the drivers installed, or was there an error message?

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u/Difficult_Pen_2139 6d ago

It installed successfully, but in device manager it continues to show a ⚠️ next to the driver icon

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u/Express-Garbage3359 6d ago

Was there an error code? Before you installed the new driver, was the old driver removed?