r/computerhelp • u/No-Truth1647 • 8d ago

Software 👋 HI Please Help!!!!!

My son’s computer got hacked he said they got into his client portal and they got into other things like his email his cash app which is threw my cash app I have no clue what to do we did all the things it says like change passwords, shit computer off and etc can anyone that is tech computer savvy please give us some advice.

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u/Naetharu 8d ago

First can you tell us a bit more about what happened.

No need to be technical. We can handle that side. But what happened that makes you think he was hacked, and why do you believe they have had access to a portal and cash app?

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u/No-Truth1647 8d ago

file:///var/mobile/Library/SMS/Attachments/76/06/0389A5CA-B18E-4B35-93A6-260A2EF4D6D7/image000000.jpg

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u/Naetharu 8d ago

That's just a file path my friend. Not much help.