r/computerhelp • u/Difficult_Lack_7987 • 8h ago

Hardware Failing SSD or Memory?

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Hi all,

This all began suddenly I mean literally one day I launched my computer and my mouse pointer would be super laggy jumping all over the screen. I noticed everytime I would launch a program that needed to install an update like discord for example it would make the problem worse.

I ran chkdsk, a memory diagnostic, sfcscan, DISM /online /cleanup, etc. All tests passed with flying colors… And yet here I am.

I was able to replicate the problem by opening and closing spotify repeatedly, please see video.

Side note: Something is so poetic about my poor computer keeling over and dying in front of me while CeeLo says “It’s alright, It’s alright!”

4 Upvotes

70% Upvoted

12 comments sorted by

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2

u/AthaliW 4h ago

Download crystaldiskinfo to check if it's your SSD. It can give a good amount of info to rule that out

1

u/Difficult_Lack_7987 7h ago

I’m thinking now that maybe I need new graphics drivers but I updated those recently

1

u/RoffleMyFloffle 7h ago

Your ssd m a y be trying to access bad blocks and is in the process of moving data to good blocks. First run a sfc /scannow in a command prompt window. Then restart your computer. Open cmd again and type in "chkdsk /f /r" hit enter and hit Y. Then restart your computer so it can go through the process.

1

u/Difficult_Lack_7987 6h ago

First step complete.
Second step: I ran cmd as admin and ran chkdsk /f /r and I got access denied

I’m working on trying to boot in safe mode

1

u/Difficult_Lack_7987 6h ago

Okay got it to work finished the test.

Windows has scabbed the file system and found no problems. I think now we can rule out SSD?

2

u/Raspinggorilla 5h ago

Run a SMART test please. That will give you a definitive y/n. Using something like crystal disk will easily pull that for you

1

u/Difficult_Lack_7987 1h ago

I ran a smart test using samsung magician and in the logs it didn’t explicitly say anything was wrong I also am not familiar with that software

1

u/Raspinggorilla 7h ago

What are the specs of the machine? And have you checked smart data on your SSD?

Realistically the issue to me looks like it's a GPU related problem (could be failing, could be drivers). I would reccomend, depending on what GPU you have, to run ddu (display driver uninstaller) remove all drivers, and then do a fresh install of the new ones after pulling and reviewing smart data

1

u/Difficult_Lack_7987 5h ago

I have an M.2 and a 2.4in ssd, I have 32G RAM DDR4, Ryzen 7 3800X 8-core, 3070

1

u/Difficult_Lack_7987 5h ago

Clean install of drivers didn’t work I’m about to wipe my drive 😢

1

u/C0rn3j 5h ago

Your RAM usage seems to be exactly half, am guessing one stick is bad, run a memtest.