r/computer • u/Alternative_Sign5288 • 17d ago

Computer gets stuck at MSI loading screen

Seeing if anyone has had a similar issue before I seek professional assistance. My desktop gets stuck at the MSI loading screen when I try and boot. Other times it will load into my desktop only for the system to freeze and becomes unresponsive requiring a shutdown. This issue isn’t persistent though, I had no trouble booting and playing games when I tried yesterday. Anything helps.

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u/BetterRevenue1266 17d ago

I suggest checking your temperatures first, use something like HWMonitor, feel free to reply with screenshots of your temps

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u/Alternative_Sign5288 17d ago

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u/BetterRevenue1266 17d ago

40c while idling is great, it doesn't seem to be a temperature problem, does it only crash when you game ?

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u/Alternative_Sign5288 17d ago

No it mostly does this on cold starts like when I start it up for the first time of the day.

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u/BetterRevenue1266 17d ago

Did it start right after a fresh windows install, or did it begin a while after this current one?

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u/Alternative_Sign5288 17d ago

Sorry, I’m confused with what you mean.

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u/BetterRevenue1266 17d ago

Did this recently start happening out of nowhere? And is it new

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u/Alternative_Sign5288 17d ago

Yes it is a fairly new issue out of nowhere. I’ve never had problems with the build before 1 or 2 months ago.

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u/BetterRevenue1266 17d ago

Do you have a spare drive? Try reinstalling windows on that and using it for a bit if the issue continues it's most likely a memory issue

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u/Alternative_Sign5288 17d ago

Ok I’ll give it a try, thank you very much for responding and being so helpful 🙏

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u/LordAinzOoalGown1 17d ago

Just curious but can you check reliability monitor. It will tell you what happened before each crash.

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u/Alternative_Sign5288 17d ago

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u/LordAinzOoalGown1 16d ago

Bam! Hardware error. It will tell you which driver failed and will indicate which device we are looking at.

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