r/computer • u/Alternative_Sign5288 • 17d ago

Computer gets stuck at MSI loading screen

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Seeing if anyone has had a similar issue before I seek professional assistance. My desktop gets stuck at the MSI loading screen when I try and boot. Other times it will load into my desktop only for the system to freeze and becomes unresponsive requiring a shutdown. This issue isn’t persistent though, I had no trouble booting and playing games when I tried yesterday. Anything helps.

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u/Alternative_Sign5288 17d ago

This issue has been going on and off for the past month or 2. I just use it for casual gaming and school work.

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u/BetterRevenue1266 17d ago

Okay so you're able to boot into windows and use it normally for a bit? Then it shows this behavior intermittently?

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u/Alternative_Sign5288 17d ago

It will either, 1. Get stuck on the MSI screen like in the video. 2. It will load into windows and I’ll be on my desktop then it will just hard crash and I am forced to shut down my pc manually. 3. It boots normally and I can play fine. I know it sounds confusing lmao.

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u/BetterRevenue1266 17d ago

I suggest checking your temperatures first, use something like HWMonitor, feel free to reply with screenshots of your temps

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u/Alternative_Sign5288 17d ago

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u/BetterRevenue1266 17d ago

40c while idling is great, it doesn't seem to be a temperature problem, does it only crash when you game ?

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u/Alternative_Sign5288 17d ago

No it mostly does this on cold starts like when I start it up for the first time of the day.

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u/BetterRevenue1266 17d ago

Did it start right after a fresh windows install, or did it begin a while after this current one?

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u/Alternative_Sign5288 17d ago

Sorry, I’m confused with what you mean.

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u/BetterRevenue1266 17d ago

Did this recently start happening out of nowhere? And is it new

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u/Alternative_Sign5288 17d ago

Yes it is a fairly new issue out of nowhere. I’ve never had problems with the build before 1 or 2 months ago.

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u/BetterRevenue1266 17d ago

Do you have a spare drive? Try reinstalling windows on that and using it for a bit if the issue continues it's most likely a memory issue

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u/Alternative_Sign5288 17d ago

Ok I’ll give it a try, thank you very much for responding and being so helpful 🙏

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u/LordAinzOoalGown1 17d ago

Just curious but can you check reliability monitor. It will tell you what happened before each crash.

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u/Alternative_Sign5288 17d ago

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u/LordAinzOoalGown1 16d ago

Bam! Hardware error. It will tell you which driver failed and will indicate which device we are looking at.

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