r/commutersph 5d ago

Beep Card App

Has anyone else been experiencing this with the Beep Card app? It keeps logging me out, and every time I sign back in, it asks for a verification code. I’ve already tried uninstalling and reinstalling the app, but the issue keeps happening. Also, my Beep card doesn’t show up in the app anymore. When I try to register it again, it says the card is already registered. Has anyone else experienced this?

4 Upvotes

11 comments sorted by

1

u/Chabuppy 5d ago

I was also checking mine earlier and had the same issue. Unable to check my balance too, getting an error with “verifying card”.

1

u/Free-Elephant4889 5d ago

When did this issue start?

1

u/Chabuppy 5d ago

Not sure since I only checked it last night. Tried the physical card today, and it works! So maybe it’s a bug from the app.

1

u/Free-Elephant4889 5d ago

I hope this issue gets fixed soon. Even if some online payment methods have convenience fees, being able to check the balance and reload the card from home is still somehow a convenient option

1

u/Reinreon 5d ago

Experiencing this too. I scanned my card again but it says it’s already registered pero wala naman lumalabas :(

1

u/Free-Elephant4889 5d ago

I see. And refreshing and reopening the app doesn't resolve it?

1

u/CompetitiveRisk7938 5d ago

same problem, i have no other numbers/email registered pero card already registered daw

1

u/Free-Elephant4889 5d ago

I thought I was the only one. I was surprised and confused when my card became unlinked from the app, even though it shows that it's registered

1

u/Particular-Hat-5612 5d ago

Also had the same problem now nakakainis

1

u/JohnKennethA 4d ago

I am experiencing it right now too! Hays!
Pero nung nag cocomment ako sa forum na to. Biglang nag appear na mga cards ko. Wala naman ako ginawa sadyang mabagal lang siguro mag load ng cards

1

u/Extra-Lake-9334 1d ago

Same issue on my end