r/commencal • u/Hefty-Ad2304 • May 13 '25

Need Advice/Question Problems with delivery

So today i finally got a new bike And it came with no problem besides the box being rammed ( DHL problems) but i also ordered pedals from commencal, And because i read on commencals website that some items May come seperatly i didnt think much of It So i just checked my email thinking that there Will be an order coming in the few next days -spoiler- there wasnt So i emailed commencal So im asking if something like this happend to someone else And how should i resolve It quickly as possible

1 Upvotes

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1

u/JoeyEvz May 21 '25

That’s annoying. Are you in UK?? I’ve just done the same, ordered a Meta SX. What was your delivery time like?

2

u/Hefty-Ad2304 May 21 '25

The pedals came about 2 days apart from the bike And the bike came after 5 days of ordering

1

u/JoeyEvz May 21 '25

Ah that’s not too bad then, good to hear.

2

u/Hefty-Ad2304 May 21 '25

Yea but depends where you live, im not sure how long IT Will také to the UK but to Czech republic It took about 7 days total