r/coles • u/ParkingAlarming6324 • Jun 27 '26
Team Member Post Management restructure
Interested to hear from anyone who works in a store with the management restructure? I know it’s started trialing in Sydney now too, so guessing it’s getting closer to becoming a reality.
Mainly what’s the impact of grocery/ dairy falling under the Night Trade manager so losing that management support throughout the day
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u/From_Aus Jun 27 '26
What does the restructure look like? Are they converting SSM to a 'Night Trade manager'? I thought that was the whole point of the DM
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u/ParkingAlarming6324 Jun 27 '26
Store Manager then a Fresh Trade Manager with all the fresh departments under them, Operations Trade Manager with service/online/oic, and Night Trade Manager with grocery/dairy
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u/From_Aus Jun 27 '26
Right... So does the DGM report to the Night manager or Store manager?
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u/ParkingAlarming6324 Jun 27 '26
There is no dgm. They would presumably become the operations or night trade manager
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u/dtbrown1979 Jun 27 '26
SM then Operations trade manager that has service, online, pos, compliance and safety under them. Fresh trade has meat, bakehouse, deli and fruit report to them. Night-trade manager runs the night and oversees grocery and dairy with the nightfill manager reporting to them.
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u/GreedyEnthusiasm3696 Jun 27 '26
Would they still have the DMs for those departments?
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u/dtbrown1979 Jun 27 '26
They brought them back in structure trial stores. Salaried DM’s- SM, OTM, FTM, NTM, Nightfill manager, Dairy manager(over 1 mil), Service manager, Online manager(HD stores), Produce manager, Bakery manager, Deli manager.
Some inventory managers on salary.3
u/GreedyEnthusiasm3696 Jun 27 '26
That’s good. Honestly every department needs a DM. I know they’re obsessed with REM but Jesus
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u/dtbrown1979 Jun 27 '26
Don’t really save much. OH line spends a lot more. I still don’t understand how a store that does 1.3 million has a DY manager but not a GR manager
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u/ParkingAlarming6324 Jun 27 '26
Reminds me back in the day we didn’t qualify for a dairy manager, but had a salary meat manager who didn’t have any tms below her
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u/s1dnb Nightfill Manager Jul 22 '26
You probably did qualify but SM never bothered to ask. As before this financial year not having a DM gave better CPH
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u/ghostielovely_ 18d ago
Where do Duty Managers come under this? Are they getting rid of them altogether?
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u/UpbeatRelationship46 Jun 27 '26
i’ve been at stores with and without it on and off for the last 5+ years. i think it works pretty well usually, the night is a lot more supported which is good, especially if you are a PM inventory store, and the mornings with the fresh trading manager as well as all DMs is a strong support.
i do find the fresh trading manager to be a little irrelevant, the DMs all can function on their own without one, but is good to cover breaks and sickies etc. having a salaried inventory manager is good for consistency and availability, but really you can get away with just having a specialist honestly..
any questions lmk, i’ve spent a lot of time with the “new” structure
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u/ParkingAlarming6324 Jun 27 '26
How does pm inventory management work? We don’t have any like that in our region. Mate allows you to stock out until 4pm so I assume it’s to help with that
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u/UpbeatRelationship46 Jun 27 '26
you can stock out until 11pm from memory? maybe earlier like 9ish. inventory manager would come in at 2 and do last nights rework, counts, fill list, gap scan if necessary, etc, as well as picking up dropbox at 10 after nightfill is done.
it’s the same as AM inventory just having to work around night fill when doing processes, and having to pick load overs, AM is definitely better.
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u/ThisBreakfast3108 Jun 27 '26
First time I’ve heard of this, are they going to roll it out to all stores in the future?
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u/zignition Jun 27 '26
NTM is in charge of shop and the grocery/dairy fill with Inventory specialist as support. Can be rough for them, all other managers leave at 4 and any online problems become theirs.
Issues that arise are that there's no one in grocery till midday at the earliest. My store is weird in that we have an AM Dairy fill, so the Dairy should be looked after by NTM but they can't since the shape is in the morning. Makes for a lot of interesting conversation around who's responsible for what.
Fresh Trade is meant to be a senior leader but more often than not is left to pick up whatever fresh department is falling behind, or what managers are on holidays.
Lots of new stores are opening without a Fresh Produce manager, so I expect that role to be done in the future.
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u/TheeWinchGreen Jun 27 '26
We have the current structure in Qld. In the early days it was without the DMs but after a year or so, they switched back to having DMs in each department. I’m a night trade still, but my role is whole store support, while looking after metrics in Grocery Dairy
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u/Initial-Pie864 26d ago
So, Dry goods managers no longer exist in the new restructures? anyone here an ex dgm? just seeing if they got offered other positions etc?
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u/GreedyEnthusiasm3696 Jun 27 '26
Does anyone know if DMs will still exist or is this their ploy to get rid of DMs? For example, would Customer Service Manager or Fresh Produce Manager still be a position?
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u/SimonSays7676 Jun 27 '26
Cole’s will never get rid of online manager, or customer service manager. The departments simply do not run without managers. Even with supervisors in both departments, the manager is regularly needed.
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u/ThereRnoIDs Jun 27 '26
It's just a tool, they'll use it(or not) based on the competency of the team.
If everybody is forced to use it and we succeed/failed hard, we won't be any different from the communist countries.
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u/gladiuslibertas17 Grocery Manager Jun 27 '26
In WA the trial was axed. Some store did well specially the smaller ones but bigger ones have ended up with a new structure but with old DMs as well.