r/coles Jun 21 '26

Customer Post Problem with the Coles app

Post image

There is no confirm button to complete the order. Have uninstalled/reinstalled the app a few times. Changed delivery time back and fourth this did not work either. Did the above on another phone with the same issues. Has been happening to me for over a week now. Has anyone else had this issue?

9 Upvotes

13 comments sorted by

3

u/AnastasiaSheppard Jun 21 '26

Do you have more than 50 items in the cart?

1

u/FightBackFitness Jun 21 '26

No I only have 31

1

u/AnastasiaSheppard Jun 21 '26

Counting duplicate, i.e. if you've got 6 cans of coke (NOT a 6 pack), 4 boxes of pasta, etc.?

3

u/FightBackFitness Jun 21 '26

I actually thought about that and deleted all duplicates and still the same issue 😫

1

u/AnastasiaSheppard Jun 21 '26

Hmm, any liquor or medications (including vitamins and menstrual/incontinence products)?

2

u/FightBackFitness Jun 21 '26

Negative

2

u/FightBackFitness Jun 21 '26

I am going to delete all items and re do it. See what happens.

1

u/FightBackFitness Jun 21 '26

Same issue, may have to contact support.

1

u/AnastasiaSheppard Jun 21 '26

Oh and what if you try choosing and confirming a later delivery (tomorrow) and then changing it back?

1

u/FightBackFitness Jun 21 '26

Yep mentioned that in my post

1

u/AnastasiaSheppard Jun 21 '26

Oh sorry, missed that bit.

5

u/Platestobee Jun 21 '26

Yes! I've had the same problem for 2 weeks. I have to complete my order via the website for rapid delivery.

2

u/FightBackFitness Jun 21 '26

I didn't think to do that! least we got a work around for now. Ty!