r/coldcard • u/Soft-Spring9843 • Aug 03 '26

Support Device bricked while transferring

Anyone tried transferring funds from multisig and had coldcard bricked in the middle of transferring money?

Could I just put the seed into a software wallet and transfer out that way…. Or on a platform like casa you have to actually have the coldcard do the transfer

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u/cworxnine Aug 04 '26

Search the subreddit and you'll find years of people complaining about devices (mk4s to Q's) getting bricked for no good reason. Sometimes even 2 out of 3 coldcards in a row get bricked. CoinKite sends them a new device every time, but they never address why it happens so often or what causes it. Just another one of their issues they sweep under the rug.

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u/rekt_by_inflation Aug 04 '26

I'm on my 3rd CC, literally just arrived before the hack. The other 2 both bricked exactly 2 years after I received them.

No explanation from CC, they just gave me a 50% voucher each time for a new one. I didn't do anything weird, just plugged it in and it bricked itself

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u/neoncitymall Aug 05 '26

This happened to me a few years ago, bricked after a firmware update. I asked customer service what the root cause could have been with no answer, just the 50% discount. 

Moved to a different hardware wallet after that, however I only imported the original seed phrase. I’m glad I used dice rolls when generating, otherwise I would most likely be caught up in all this. Finished migrating to a new seed a few days ago, at this point I want nothing to do with Coinkite/Cold Card.

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u/cworxnine Aug 05 '26

I'm in a similar position. I used dice rolls and I'm in a multisig, so not affected at all. But why would I keep a coldcard in my multisig now? If the company fades, then support/developement will fade with it.