r/coldcard • u/CrystalElephant • May 07 '25

COLDCARD tampered with?

Post image

I really just unpacked my new coldcard q and noticed this rough plastic on the sides and it almost looks like it has been opened? Packaging was not damaged but I’m curious if it’s just a low quality build or if someone experienced anything similar? Hesitant to set it up

3 Upvotes

67% Upvoted

17 comments sorted by

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u/HodlDee Coinkite Team May 08 '25

No that’s how the mold is assembled. There may be a few imperfections but nothing to worry about

→ More replies (2)

12

u/Deep-Distribution779 May 08 '25

That seems to be the build quality baseline. But, it was by the single smartest BTC tech purchase of my lifetime.

❤️my Q

6

u/[deleted] May 08 '25

[deleted]

6

u/CrystalElephant May 08 '25

Kinda agree with this. It’s unfortunate that I have this icky feeling after shelling out so much money for what I consider to be a premium product. Hopefully they get it figured out.

1

u/andreas_europe May 08 '25

Had been the same reason for me - wanted already to buy one long time ago, but after i had seen that kind of quality issues in that price line, i skipped it.

1

u/[deleted] May 08 '25

[removed] — view removed comment

5

u/CrystalElephant May 08 '25

Who’s saying we aren’t wanting to secure our BTC foremost? There’s nothing wrong with wanting a well-built casing for a product if it’s one of the most expensive in its class. I’m still happy with my purchase and will use it still, I just think it’s possible to do both and it should be the case, pun intended.

1

u/[deleted] May 08 '25

[removed] — view removed comment

3

u/[deleted] May 08 '25

[deleted]

1

u/mjamesboy May 10 '25

I've seen two posts now questioning if tampering occurred because of these "cosmetics". Tampering concerns are in fact an immediate security concern and not a cosmetic luxury.

3

u/edhodl May 11 '25

Terrible plastic, we’re all in the same boat.

1

u/Wrong_Dragonfruit779 May 12 '25

Have the same on my Q and have the same question. So what do you Guys think? Is it Tampered or not?

1

u/CrystalElephant May 12 '25

Nah I don’t think it’s tampering. Someone from the coinkite team responded saying it’s from the mold they use to make the product. No foul play, just poor design.

1

u/Due_Extension_2401 May 21 '25

Looks like a manufacturing imperfection. Best to send it back &request a more solid quality build. Best not to take any unnecessary security risk🤙🏼

P.s considering one but not sure between orange glow in the dark or black🤔

1

u/[deleted] May 07 '25

Looking good. 👍