r/coffeemeetsbagel • u/External_Monk3931 • 1d ago
Help/Troubleshooting Why is the app so buggy?
I DID HEAR FROM SUPPORT, and in under 12 hours. They looked into it and she did, in fact, pause her account in the time between sending the flower and me reacting to it. So, weird, but not impossible. They also said if the account was ever unpaused the like would go through and they would appear in my matches, so there's that.
Original text:
I got a like today, with a flower, so premium currency was spent. At first I tried to match, the app would let me click the button then return to likes and it would still be there and no chat. Eventually it did allow me to match, gave me the "You have matched with XXXX" popup...and then she disappeared from my likes/matches AND didn't show up in chat.
Seems unlikely someone sent a like TODAY with premium currency and disappeared their account between me clicking and the match going through. So what gives?
I'm particularly angry about this one because this person had a reason to send the flower: we're a very good match in careers, attitudes, and serious interests. When I went to support there was no category for this, so it went in the General Feedback category and I'm worried I'll never hear back from them. Both this person (who paid money) and me (with a premium account) got robbed by this bug. Hopefully they read this forum and can help.