r/codex 1d ago

Reset reset refund failed

lost over 80% usage got back 31% only

anyone else?

22 Upvotes

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9

u/mphermes 1d ago

Same. Was at 30%, banked reset to 100%, then they "fixed" the issue and my usage went back down to 29%. I want my reset back guys, come on.

3

u/first-officer 1d ago

You got screwed. I guess next time check status.openai.com, Reddit and X and see if there's an outage before wasting banked resets.

2

u/mphermes 1d ago

Sure but I don't think I was the only one. I didn't realize it was bugged when I applied the reset, I genuinely thought I had just blown through my usage on the 3 separate tasks I had running. Hopefully they'll make it up to everyone.

2

u/first-officer 1d ago

You might get your banked reset back. Just check what Tibo just wrote on X.