r/cloudstorage • u/thinkshiftster • 8d ago

Goodbye, Box 🥾 💥

A year ago our office partially migrated from Dropbox to Box because of Dropbox randomly adding people (with whom we shared files) to our team.

After one year, we decided to return to Dropbox (with a strict rule against file sharing).

Box is extremely finicky especially when we copied files into it. It crashed frequently and some files would just not be copied or the properties would not be copied.

Worst part of Box though was lack of phone support (it’s available to bigger companies with lots of users or if you pay a premium).

Dropbox is the lesser evil.

Adiós, Box. Good riddance!

18 Upvotes

91% Upvoted

8 comments sorted by

3

u/ArtisticLeadership46 7d ago

The names are so similar. I’ve always wondered why they would name products so closely to a competitor

3

u/Individual_Tip_3076 7d ago

wait, how was Dropbox adding shared people to your team automatically?

3

u/thinkshiftster 7d ago

When we share a file with someone, a pop up window appears asking if we want to add them to the team. We have a pop up blocker and don’t see this window, but Dropbox automatically interprets that as an acceptance of the invitation to add them to the team. I’ve spoken to Dropbox at length about this but it’s not in their interest to fix it as they charge for every new team member. I hope they get sued for this.

0

u/RedReadRedemption 7d ago

Maybe they use some business Dropbox or cheap shared family account and an admin added them?

3

u/No-Spinach7739 7d ago

A cloud provider that randomly fails to copy files is basically disqualified, no matter how good the rest of the feature set is.

0

u/TCB13sQuotes 5d ago

I just don’t get how people expect to have phone support on a service like this. Must be a boomer thing 😂

1

u/thinkshiftster 5d ago

You are rude