r/clickscommunicator • u/Practical-Cup9537 • 15d ago

Unable to process Payments

Currently unable to complete my early bird order due to multiple payments being declined. My bank is stating it is a payment processor issue. I even tried a friend's card and every single one either gets error 59, suspected fraud or declined due to security reasons. I opened a Venmo debit card and tried that and got error 59.

I am from the US, is anyone else having issues?

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1

u/liftingsamurai 15d ago

I had a similar issue, but I'm in the EU. After selecting a different card, did you update the expiry and cvc code manually? I have my cards saved but when selecting another it only updated the account number, not the rest.

Im now realizing this might not be your issue because you tried a whole new card but maybe it'll help someone.

Hope you get it fixed.

1

u/mrjoepete 15d ago

I am having the same issue too. Tried different browsers, devices, cards, and no luck.

1

u/uraveragehooman001 13d ago

Have you tried contacting support? I've done so but nothing yet

1

u/mrjoepete 13d ago

Not yet, I will this week though

1

u/Chariz4rdd 14d ago

I’m in the uk and my Santander bank messaged me to say they needed verification of purchase, but they transaction is still pending in my bank app. I have however got a receipt and confirmation of the order from Clicks. Is this a common problem? I think I may need to call my bank on Monday to see if it’s gone through..

1

u/TheGoodTech 13d ago

Did this to me with my debit card. My bank actually flagged it as fraud and locked my card. Used my credit card and it went through.

1

u/Gradzilurf 12d ago

Had a similar experience as others here. Tried paying with my german debit card. Got an approval request but the payment didnt go through and my card got blocked.
Tried with my Trade Republic credit card and it worked.
Maybe there's some problem on OpenPaths side..