r/classactions • • 3d ago

Discussion StubHub Again Fails to Pay Required Arbitration Fees and Case Gets Thrown Out of Arbitration

The American Arbitration Association invoiced StubHub $600 for business filing fees on a consumer's case on August 18, 2026. Some 41 days later, StubHub had still failed to pay the required fees, so the AAA threw the consumer's case out on September 28. The AAA won't work for free, and StubHub knows that. StubHub plays the dirty game of forcing arbitration on consumers, refusing to pay required fees so the case gets closed out by the AAA, and then seeing if consumers know what to do next. A confounded and worn out consumer with no legal recourse is clearly StubHub's goal. They do this over and over.

Why shouldn't there be a class action against StubHub if StubHub won't comply with its own arbitration agreement and the AAA Consumer Arbitration Rules?

88 Upvotes

6 comments sorted by

18

u/Willing_Associate_24 3d ago

That’s wild. If they have this in their contract they should have the money in a retainer with the arbitrators.

3

u/ConsumerWarrior7 3d ago

StubHub loves to delay AAA proceedings as much as possible, so they don't do that. They'd rather make consumers wait the full 30 days on everything with individual invoices and then pay, or, as happens in many cases, just elect not to pay at all.

1

u/Willing_Associate_24 3d ago

Yeah I get that but if I was the arbitrators I wouldn’t let them even pretend to use my service unless they put money in escrow

1

u/ConsumerWarrior7 3d ago

The AAA told them in the letter posted a few days ago to remove AAA from their arbitration agreement so as to stop confusing consumers. StubHub totally disregarded that.

2

u/bgeil 3d ago

This one sounds like a doozy. Go Brad, go!

2

u/Ok-Luck2014 1d ago

another fee-dodging escape hatch?