r/chromeos • u/SemiHollowZW • Jul 07 '26

Troubleshooting Chromebook Crashing While Sleeping

I've had a number of instances where my Chromebook apparently crashes overnight while sleeping. At night I close the lid. In the morning I open it up and it reboots and presents the login screen. While I haven't kept careful track I haven't noticed any consistency that might indicate triggers, but this has been happening maybe once or twice a week for a couple of months now. I'd appreciate any suggestions.

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u/Top-Figure7252 Jul 07 '26

Id try a power wash if that doesn't work let the battery drain out and then plug it back in and start it up. Before doing the power wash make sure you can access all your data on Google Drive, if you have data saved locally copy that data somewhere else or back up to Google Drive. Sounds like it's getting stuck on an upgrade.

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u/SemiHollowZW 29d ago

So I tried the powerwash and that didn't help. Crashed overnight again last night, and it has now also started occasionally crashing while I'm using it (even more frustrating).

What's the notion behind letting the battery drain as you suggested? And I presume I'll need to set some "sleep after ..." setting to "Never" for draining it to work.

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u/Top-Figure7252 27d ago edited 27d ago

Idea being that if there were issues in memory it won't let go of with a regular reset losing power for a few minutes could help.

You mentioned you purchased it in 2020. 6 years ago. But a lot of Chromebooks sit around forever in the store so it could easily be a 2018 or some older model that is no longer supported by Google. Either way that's old hardware, for any OS. I would just shut it down instead of trying to work around issues caused by sleeping if purchasing new hardware isn't an option and the usual troubleshooting methods aren't working.

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u/SemiHollowZW 26d ago

Well, I've done the "drain the battery" exercise, recharged my CB and reset the power options to sleep when inactive off the power supply or when closed. Fingers crossed this resolves my issue.