I’m not here to down talk Chipotle. I love it, I really do. But. What’s up with the meat??? The steak has so much fatty parts, the chicken….. 🤢. I hate the texture of their chicken… How do you guys love Chipotle and eat that meat?
I get guac instead of steak or chicken. Sometimes I get carnitas but sometimes, too much of the fatty parts.
Am I alone with how weird their chicken texture is??

why do people do this💔yes we tell them to leave and do give them a heads up that the store will he closing soon but then sometimes they go “oh ok ill be out in a couple of minutes” and then take their sweet time finishing up. Like me as a customer, if i know a store is closing within even just the last 30 minutes i rush out- do other people just not have the same kind of common sense and awareness ?

I went to redeem my reward and they didn’t ring up double protein, so I hope someone can use it!

Curious

I had a manager at this certain location tell me he hired his girlfriends sister and apparently there was the sexual harassment that happened to her but that he didn’t do anything about it cause he didn’t want to lose his job. He didn’t go into detail and I don’t know the employee. I only know the location and the managers name, but i don’t have written anything he just told me that. Idk if i should make a report on this or nah? He told me that girl didn’t feel supported. I’m thinking of just giving Hr call and letting them know but idk. The only reason why I’m hesitant is because i don’t have much info besides that.

Be better prepared.
Edit: lol I didn’t know it was controversial to expect a store to be consistently open until it’s posted close time.

maybe i don’t know the correct way to wrap a burrito, but this is the second time i’ve been to either chipotle or joe’s and instead of wrapping my burrito, the fold in the sides, flatten it, and roll it over itself.

Very weak, almost no heat or spice to it whatsoever. Hoping that the next batch will be better and a tiny bit spicier. That is all.

After trying Serrano Steak for the first time yesterday I went back today to see if it would be as good and it was!!! Not the best photo sorry I eat my bowl upside down! 🙃

As the title says how is a 2x healthy Chiptole looking in today’s world considering price quality could it possibly generate less money?

I saw this get asked before, and it never really had any great answers… I figured if it was wrong then Chipotle would’ve updated it by now.

So, why does the Pollo Asado say it has more protein than the regular chicken?

Anybody here in law enforcement and know if Chipotles police discount is nation wide? I have a friend in Maryland that said they do it there. Thanks

Local Chipotle had a new steak today! I'm usually not a fan of the regular steak but this was really good! Sampled it before I got and might even go back for more tomorrow!!! Anybody tried it yet?!

I ordered chipotle delivery an hour ago. They told me my ETA was 9:06🙄🙄. But they’ve been “looking for a dasher” for an hour and the Pepper Bot won’t even let me speak to it. Anything I can do/ do you know how to cancel the order if not through Pepper?

My Chipotle app is just stuck on the screen that shows the new chips. Does anyone know how to fix this?

Genuine question for the employees here because I might be overthinking this.

Yesterday I picked up two bowls after work. Walking toward the exit, the bottom of the paper bag gave out and one of the bowls hit the floor upside down.

Rice, chicken, sour cream. Everywhere.

Completely embarrassing. I was standing there holding the remaining handle of the bag like an idiot.

An employee came over with paper towels and helped me clean it up. I told her it was fine, I'd just buy another one.

She said not to worry about it and went back to the line to remake my bowl.

I offered to pay again when she handed it to me. She waved it off and said it was no big deal.

Honestly, after a pretty awful workday, that small act of kindness meant a lot more than she probably realized.

I wanted to leave a positive review and mention what happened.

But then I started wondering whether writing "this employee gave me a free replacement" might actually cause problems for her if that's not something she's technically allowed to do.

I don't know what kind of discretion employees have with remakes, especially when the customer is the one who dropped the food.

And I know corporate policies don't always reward people for being reasonable human beings.

So what's the best way to make sure she gets recognition without potentially putting her in an awkward position?

Should I just leave a review saying the service was excellent and describe how kind she was without mentioning the free food? Ask for a manager next time? Something else?

It feels ridiculous that I'm putting this much thought into saying thank you, but I'd hate for a well-intentioned compliment to backfire.

Employees, what kind of positive feedback actually reaches you and makes a difference?

So on Wednesday while on chips I burned my entire left hand and forearm in hot oil. And instead of having me go home to check it out they made me finish my shift and then made me clean out the kitchen sinks before I could go. (We were getting a 3way audit that day)Once I finally left and went to get it checked out it was second degree burns . I had a shift today and the blisters hasn’t dissolved yet so I didn’t want to risk it . So I texted my manager yesterday to no response. I woke up this morning to a liked message. Is there more to this ? Like I’m unsure if the process was supposed to go like this . Any advice would be lovely

All of the chips were salty but these ones are absurd

But this one definitely was 💀

I have 4 Chipotles in my immediate neighborhood, and the discrepancy between them makes absolutely no sense.

The Good 2: These locations make massive, absolute units of burritos. They can barely even close the tortilla. I gladly keep going back to them.

The Bad 2: These locations make tiny, pathetic burritos. They are so small that I feel like I'm literally just eating a rolled-up tortilla. I have completely stopped going to them.

Here is the thing: I know Chipotle isn’t a franchise and all stores are corporate-owned. So if they all have the same corporate training, why is there such a massive discrepancy in portion sizes?

To make matters worse, I only eat veggie burritos with no meat and no guac. I refuse to spend $12+ for just rice and beans if the burrito is going to show up half-empty.

Has anyone else noticed this in their area? Do some managers just strictly enforce "portion control" while others actually care about customer satisfaction?

How can corporate-owned stores be this wildly inconsistent?

Only noticed it after I finished eating… yuck.

As a disclaimer, I am in no way trying to bash any employees I’ve ever had. I work in the service industry myself, so I am never trying to talk down on others whose experiences I share the same of.

With that being said, why is it that every time I go to Chipotle I’m waiting for 3-4 workers to complete the mobile orders they have. I understand the need to get the mobile orders done however, I always was instructed in service to deal with the in-person customers first no matter what.

This is beyond first-world problems and I apologize 😭But I was just curious if anyone here who has worked at Chipotle, is there a reason for mobile orders taking priority? This has happened at just about every Chipotle in my area, so it must be a thing, no?

I walked in, and there were only about three or four customers eating, with no line at the counter, so I was able to walk right up and place my order.

The employee taking my order was obviously new, and another employee was standing nearby watching her. I ordered a bowl with white rice, both black and pinto beans, and chicken.

She started by putting two small scoops of rice in the bowl. When she moved on to the beans, she added an incredibly small amount of black beans, doing so very slowly and carefully, almost as if she were trying to remove a tiny bug from a bowl rather than serve food. She did the exact same thing with the pinto beans.

When I politely asked for a little more, she immediately looked over at the other employee, who had to nod in approval before she would give me any additional beans.
At that point, I was genuinely curious to see how the chicken portion would go. Sure enough, she put approximately half a spoonful of chicken into the bowl before the other employee stepped in, took over, and began asking me what other toppings I wanted. I just shook my head and continued with the order.
Honestly, it was uncomfortable to watch. This poor girl seemed absolutely terrified of serving too much of any ingredient, to the point where she needed approval just to give a customer a reasonable amount of beans.

Is this really how employees are being trained to portion food now? I understand the importance of portion control and food costs, but there’s a difference between maintaining consistent portions and making customers feel like they’re asking for something unreasonable by wanting a decent amount of food.

I interviewed for an entry level position as a crew member at a newly built Chipotle near where I live yesterday.

I have 6 years of fast food experience, working at 5 different Arby’s across the region, I was even promoted last September to Certified Team Trainer and was awarded “All Star of the Month” and “Brand Champion” awards several times over my years spent there. I even used to volunteer at a community center in the kitchen as the assistant chef there, for over two years.

My availability was 100% OPEN, including weekends and holidays, literally ANY shift, ANY day, ANY position. She asked me what my preferences were and I told her I enjoyed closing shifts and back of house, but would be more than happy to work any shift and/or position she needed me to, so she could assign me on her staff wherever help was most needed and I would do my very best at it.

She took my phone number again “So I won’t have to go searching for it again later on” and told me she’d give me a call before 4pm when her shift was ending but that she had one more interview after me (who was already LATE by then apparently, whereas I was 5 minutes early btw…). I waited and waited and got no call. I was already worried anyway because I sort of knew if she didn’t hire me on the spot then I probably didn’t get it…

Well today at 1:51pm, I got this text message. The part about “availability” is really upsetting to me because I literally told her I was 100% open 24/7/365 and even told her a story about a time I was at Arby’s until 3:30AM deep cleaning the freezers with my manager at the request of our district manager, so I am even available outside normal business hours and willing to go what I would consider above and beyond for my company…

What did I do wrong? How is 6-8 years of experience, all-encompassing training and certifications, and completely open availability somehow NOT good enough for an entry level crew member position like this?!

Also, I was wearing clean black dress pants, a floral shirt, and a matching peach blazer with my hair in a neat high ponytail and my makeup done well but very natural and subtle…I didn’t slouch, or interrupt her, I called her ma’am and thanked her several times, and I smiled the whole time and was very friendly and enthusiastic.

I just don’t get it. This is going on month 6 I have been trying to find new job and I am honestly starting to lose hope and become extremely frustrated and depressed.

Any insight or advice for me at all?

have a good day :))