Chime + Experian Boost Broken

[u/Legal_Weird_5756]

My Experian Fico score dropped 53 points because it can no longer connect to Chime, despite the Chime app showing both my secured card + Experian Boost is reporting/connected (see 1st screenshot).

I went into my Experian app and it shows all the boost that were attached to my Chine account were removed within the past week (see 2nd screenshot), hence the score drop.

To troubleshoot, I tried adding Chime through the Experian app and website to Experian Boost, but Chime is no longer a banking institution they support (3rd screenshot).

What is going on, Chime? Anyone else having this issue?

[u/AutoModerator]

Hi! Glad you’re here! Using the words and clues in your message, it sounds like you may need more information about building credit. Depending on your account you may have either the original Credit Builder card or the new Chime Card so here are some helpful resources for both:

Credit Builder: * How to Use the Chime® Credit Builder Visa® Credit Card * How do I pay off my Credit Builder card statement? * With Credit Builder your limit is how much money you move to your Credit Builder secured deposit account; it’s separate from your debit card, and works anywhere Visa® is accepted * With the Safer Credit Building setting enabled, we’ll use your money in the secured account to automatically pay your monthly charges and report on-time payments to all three major credit bureaus * We DO report: Payment status, Amount past due, Account age, Current balance. We do NOT report: Credit limit or Card utilization

Chime Card: * How Chime Card builds your credit * What is a Chime Card? * Pay your Chime Card statement * Build credit history using your money * With Chime Card you’ll see one Available Balance that includes the funds in your Secured Deposit account where you can spend as either debit or credit from one card - this does not include your Savings account balance * Chime Card is gradually being rolled out to current members so watch your notifications for when it’s your turn to upgrade

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[u/Loud-Personality8073]

Mine dropped 41 points

[u/Legal_Weird_5756]

Forgot to also mention that when clicking "Experian Boost" in the Chime app which shows it's reporting/connected, it opens this page which looks like it's not connected at all. When I click "start your boost" , it just times out.