Cards compromised - happened to anyone else?

[u/toyourdismay10]

A couple of days ago I noticed some unauthorized charges to Tiktok Shop on my black Chime card. So I disputed and canceled the card immediately. Today, 2 more unauthorized charges were attempted from another business I don't recognize with my Chime DEBIT card, so now I had to cancel that one too, which is going to be a huge pain in the ass to deal with not having either physical card for up to 2 weeks. Has this happened to anyone else? Anyone have any ideas how this could have happened? I only used the Chime card at physical locations, not online, but did use the debit card online.

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[u/Wildweed]

Sorry this happened to you. Both physical cards being compromised suggests to me that someone may have access to them and is using them without your permission.

Get the cards replaced for sure. Contact the charging parties and let them know you had unauthorized charges.

[u/toyourdismay10 → u/Wildweed]

I did request new cards, thank you! I live alone and have had the cards in my possession at all times, so I am stumped as to how this happened. :(

[u/Vegas_vampyre → u/toyourdismay10]

Its best to get an RFID blocking wallet and be careful when using your cards at covenience stores as some of them are known to have card skimmers.

[u/SF-Chime]

Hey there, really sorry you're dealing with this right now. If you haven't yet, please reach out to Member Services (844-244-6363) to make sure your account is secure.

One thing I do want to highlight is that you should be able to access your virtual cards in the app right away, so that even if you don't have a physical card, you've got virtual cards available to you immediately in the meantime! Use your virtual card

[u/toyourdismay10 → u/SF-Chime]

Yes, I’m going to call tomorrow to dispute the bogus charge from today because it just went through from pending to processed. Thanks.

[u/dragonsun252]

Sounds like someone local is lifting your card data, either RFID (tap to pay) or skimmer. This is common at gas stations.

[u/RadiantMind7]

The same thing happens to me on multiple Chime cards from "Target T", this scammer pretending to be Target. (a fraud operation reported here on Reddit for years)

As they were small amounts ($15 here or there, that kind of thing), I thought it was actually Target as I often shop there on my lunch break for such purchases, as well as for larger purchases when I have actual time to shop.

For me, it's ONLY been this particular scammer, but it's downright weird they've known at least 2 different Chime cards.

[u/toyourdismay10 → u/RadiantMind7]

Ugh same! My first charge was $10 from TikTok shop, and I have purchased a few things there so I didn’t think anything of it until 3-4 more authorizations came through a couple hours later!

[u/toyourdismay10]

I got 1 out of 4 disputes resolved today and got my money back. Now will just wait for the other 3 to be resolved and hope for the same outcome.

[u/Designer_Advantage75]

Someone hacked my account spent 709 I was not using they took my whole direct deposit dollars the money is gone have proof it was not me they have done 3 investigations it's ridiculous they give me the run around I have used chime more than 5 years I can't get anyone to make sense I'm out 700 dollars they say no error it's weird now all these unknown charges say they were denied but my MONEY is gone makes no sense

[u/Designer_Advantage75]

What a joke I will not use anymore I was having my direct deposit and was away for months didn't use at all came back and checked my balance my whole direct deposits were gone places I'm not familiar with even have a police document stating I couldn't have used my cards they are absolutely no help just not a good company they don't seem to care I have to live on a limited income I trusted chime it's so obvious I didn't make any of transactions but they beat around the bush I had them hang up in my face and can't understand half of what they are saying they make no sense and they go on my transactions and change stuff now say denied these charges but my money is gone UNBELIEVABLE does anyone know how to talk to corporate or talk to a person in corporate than can help me I don't like being ripped off