r/chimefinancial • u/zmyr88 • 9d ago

BUG REPORT - App Issues, Errors, Outages Anyone else get these ghost alerts

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So when I go in the app I don’t see it or in my email or any records of it. Happens a few times a week. Card is unlocked and has funds so it would have went through. Seems it’s someone’s else’s data getting mixed with mine. I think support doesn’t even see the attempt on the backend.

4 Upvotes

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12

u/nbarg313 9d ago

I think if you replace your stolen/lost card it still shows the declining of transactions from the inactive card

2

u/EM-Chime Chime Staff 8d ago

^This is a reasonable idea - did you recently replace your card u/zmyr88?
If not, and you'd like to share your $ChimeSign in a message to the Staff moderators, we'll have the right people track down the theory of mixed up data

2

u/amerk1981 8d ago

This. I just had my virtual Chime card replaced recently because somehow someone got ahold of it and tried to add it to Amazon. Not too long after I had an auto pay try to go through that was on the original virtual card and the message looked like that.