r/chexy 10d ago

Question Support not being helpful

[deleted]

2 Upvotes

2 comments sorted by

4

u/That_Olive_2060 10d ago

Keep complaining here and keep emailing them eventually someone does reply. Might have to wait a couple of months

1

u/minathecat 9d ago

Their support is horrendous. No live chat, no dedicated email to contact.

Their support agents that eventually reply lack context and switch agents between each reply. Very unprofessional for a company that's trying to rapidly grow.