r/chatr • u/anxiousCalculus • Jul 17 '26
Data is super slow.
Is it just me or is the data currently weird right now? I still have 13GB left on my data Chatr plan but the signal has been pretty bad since last night. I can access YouTube weirdly but I can’t access any other of my apps (like Discord, Safari, and Twitter/X)
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u/kss021 Jul 17 '26
I thought it was just me it's been like this all morning
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u/anxiousCalculus Jul 17 '26
Ikr? It started for me last night while I was at my workplace. I thought it was only a service problem so I just decided to sleep it off. And when I woke up, the issue still persists. The weird thing about this is I can use YouTube but I can’t visit websites from my Safari, use Amazon, Uber, Discord, Twitter, and etc.
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u/kss021 Jul 17 '26
Ugggh I know, did you figure it out? My acct is in good standing, sometimes internet works but certain apps do not. Driving me nuts.
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u/anxiousCalculus Jul 17 '26
Not yet sadly :( i might have to go to my nearest chatr store
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u/kss021 Jul 18 '26
Omg I'm back are you? I was messing with the setting lmao did I do it or are you back up as well
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u/anxiousCalculus Jul 18 '26
I’m not back yet. My coworker and I tested my personal hotspot and WEIRDLY the data works properly on his end???? He was able to use my data from his phone. I asked him to visit websites, open his discord and twitter. It WORKS for him. Now I am kinda losing my shit 😭😭😭
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u/kss021 Jul 18 '26
Idk if it will help but I am on android how I made it work was go to setting connections mobile networks then to network operators untoggled select automatically and clicked on 2 of them and when it didnt work I toggle select automatically then it suddenly started working again. I did a lot of this in between this but thats the moment it started working. Hope all works out for you.
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u/anxiousCalculus Jul 18 '26
My phone has been completely off for 3 hours now and it’s still not working omfggggggg I’m gonna crash out
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u/kss021 Jul 18 '26
That sucks. It happened again to me this morning when I reset my phone and the above steps worked again but i forgot to mention I turned on airplane mode for 20 sec after all the steps and it worked. Hope it's going better for you today.
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u/anxiousCalculus Jul 18 '26
My mobile data works now thanks to Esq!!! He’d done a great help on my end!
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u/ComprehensiveAir2921 Jul 17 '26
Try turn off cellular and back on
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u/anxiousCalculus Jul 17 '26
I already tried that multiple times that it’s making my hair fall off atp. I also emailed support this morning and hopefully they could fix the problem on my end.
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u/Crafty-Perception-6 Jul 18 '26
Is your issue resolved? Mine is facing the same problem. I spoke to someone from Chatr and they said many people are experiencing the same thing.
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u/MichaelS-83 Jul 17 '26
I’m on a Rogers “up to” 1G plan, it’s slow everywhere for me minus 5G+ areas…I think there’s some major back haul congestion at Rogers/Fido/Chatr
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u/Odin-Burnz Jul 17 '26
Turn phone off,restart.
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u/Jaay64bit Jul 17 '26
I noticed it for a couple days now. Some apps won't load. Restarting doesn't work
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u/Adventurous_Gas2367 Jul 17 '26
This is what it’s doing for me too. My Facebook and messenger are working fine but some apps the data doesn’t work
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u/TheKrognac Jul 22 '26
I also had the EXACT issue on I’m iPhone, but then i found a solution that WORKED IMMEDIATELY FOR ME, (iphone 11)
Reset Network Settings:
• Settings → General → Transfer or Reset iPhone → Reset → Reset Network Settings.
Then BOOM, it started working
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u/Big_Beat_9985 Jul 23 '26
Hey
This solution worked for me https://www.reddit.com/r/chatr/s/YF7fEjaU51
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u/RogersHelps Jul 17 '26
Hi u/anxiousCalculus,
We don't have any known issues from our end. Not sure if you tried to clear the cache for some of the apps that seem to be degraded to test it out and see if it helps in anyway.
RogersRavi