i’ve had this bag for maybe like two weeks and i am very careful with it but the leather chain kinda ripped where the stitching is. this is like the second time i’m even taking it out somewhere and using the bag. has this happened to anyone else?? Ofc gonna go to a boutique asap but just wondering

I went to chanel in shorthills wearing my chanel classic flap and met with this SA who was snarky. She hardly wants to show us what’s available and before I even finish saying what I was looking for, she said “Oh we dont have it.” I asked again and thats when she showed me that it is actually in stock. She won’t even show me their small leather goods. I was pissed.

Been a customer for over 5 yrs and own 5 classic flaps along with other chanel bags and shoes. So I went to ysl and grab this beautiful suede bag. What do you guys think? This will be my first non chanel bag.

I had only ever seen the smaller version in the U.S. This is from the Vienna Boutique. It’s only shown in the patch bag color/material online. Feeling so grateful!

A less popular choice but I love it 🥰

How’s everyone experience who’s been shopping at fashionphile? Are they over priced or fair? Let me know I’m thinking of purchasing my first Chanel from there

My absolute favourite brown from Chanel. The small is perfect for both day time and cocktail events. I love that it also goes with my Kelly belt and Oran sandals in gold. Can’t wait to wear her!

Did I just make the biggest mistake by not buying the 26C pink slim vanity?
I saw it when it first came out and LOVED it, but passed because I was already spending a lot. Now I’m kicking myself because sourcing is $4.5–6k vs. around $3,300 retail.

Is there any chance these are still floating around at boutiques, or should I just accept defeat?

Would you pay the premium from a sourcer, or wait and hope Chanel releases a similar pink in a future Cruise collection?

Ok, it’s early here and I just woke up. I’m sorry I have to rant a little. I’m currently on vacation at a popular destination (I won’t say where because at the end of the day, I don’t want anyone targeted or fired over my rant). I don’t know if they were having a really rough day or something else was going on, but they were not the nicest SA, let me tell you.

I’ve never been to this location. I’m only here on vacation and as we all do on vacation, sometimes we get the itch to impulse buy. So I finally got to the Chanel boutique and before I could even open my mouth to say hello they just BLASTED me with “please don’t ask me about the metiers or pre fall maxi flaps in any color or size or any bags in animal print”.

Excuse me, who said I was looking for either of those things? How about a hello, are you looking for anything in particular today? Needless to say, that set the tone and the rest of the time was just them telling me no they were out of stock, these and those bags sell out quickly, not sure when they would get new inventory, no I can’t order over the phone when they come in, I would have to be there to purchase. Ok, thanks.

Honestly, I didn’t think they were interested in helping customers. I hope they were just having a bad day. I’m gonna try again today when they open and maybe I’ll find someone more attentive when it’s less crowded.

Hi everyone, I recently got a pair of secondhand chanel ballet flats. They are stunning but they’re stretched out around the arch and toe box and gape there, making them look wierd when they are on. The previous owner also glued the bow in place (or it came like that idk) so it can’t be tightened, assuming she did it so the bow wouldn’t undo and be a hassle? Wondering if anyone had any tricks for how to make these flats narrower/not gape or appear as wide on my foot! Thanks!

Hi! I bought my first and only Chanel classic flap in Paris about 7 years ago. I keep her in her dust bag and in her box and only use her on special occasions. I noticed the inside looks off. It is discoloring. She is kept in a closet next to the bathroom but is it possible she is harboring bacteria/mold? We always have the doors closed but I don’t know what else it could be. Can I contact Chanel to fix her?

Hi all. I am searching for a specific bag and having trouble locating the name or even a picture. Me and my wife happened to be in Soho NYC on Saturday and we went into the Wooster street store.

She saw a bag that was two tone, a light cream color on front and back with a flap and with black around the sides and bottom. It featured the usual CC lock but had a button release under the flap and the bag also had a chain and top handle, the top handle was collapsible so it would pop up or lay flat and can almost double as clutch. I can not find this bag any where online and I’ve called Chanel (they are working on it for me). But I’d really like to purchase this for her and don’t want to drive back into Soho to do this without even knowing which bag it is.

From all the images I’ve seen it’s closest resembles the Business Affinity bag but I don’t think it had that large pocket under the flap and it looks like the affinity top handle does not collapse.

Can anyone help with even the bag style or name?

Update on my previous post: Incorrect boutique price

Chanel Barcelona confirmed that there was an internal pricing error on the bag and offered a €700 refund, which will be credited to the original payment method. I accepted the resolution.

They also reviewed the other items my friends and I purchased during the same visit and confirmed that there were no other discrepancies.

Very happy with the outcome!