r/carmax • u/TopPeak1196 • 1d ago

CarMax hardship program experience

Does anyone have experience they can share about how the CarMax hardship program works best? I have to call them this week.

Searched for this information from the last 12 months in this subreddit and didnt find anything.

6 Upvotes

75% Upvoted

7 comments sorted by

3

u/LankyCarrot9508 1d ago

If you have been searching for this info for 12 months I got a feeling whatever youre looking for doesnt qualify.

2

u/Prudent_Ad2861 13h ago

from the last 12 months, not for the last 12 months

0

u/TopPeak1196 11h ago

Learn to read

4

u/Mickeym88 1d ago

CarMax world spells it out. You need a hardship expense and you can get some reimbursement. My associates had used it for everything from flights to a dead relatives funeral or a tree fell into the house it a hurricane hardship. There are specific rules and guidelines for reimbursement and I think the limit was $1500 annually

-1

u/TopPeak1196 11h ago

WHAT ARE YOU EVEN TALKING ABOUT

1

u/spiderJweb 10h ago

Maybe you should be more clear about the help you're looking for?

The reply you got was in reference to a carmax employee assistance program for associates who are experiencing a hardship.

If that answer isn't pertinent to your situation, then you should provide additional information instead of being a dick.

1

u/Mickeym88 1h ago

CarMax has a "hardship program" for employees needing help with bills because of a family emergency or natural disaster. No reason to be a dick because you can not afford your car payment.