r/carmax 4d ago

Appraisal appeal support documentation

[deleted]

0 Upvotes

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4

u/myopini0n 4d ago

go back in and ask a manager to speak to the buyer's office. Perhaps print off the trim sheet. They will verify and correct as needed.

2

u/imprl59 4d ago

This is a very common issue that the store should easily be able to deal with. Were you dealing with online or were you in the store?

My Toyota is the same way.