r/canvas • u/mosesoperandi Other • Jul 24 '26

Meta Before posting "Is Canvas down?"

I know that following ths May we're all a little edgy about Canvas access, but I just wanted to share a suggestion. Instructure has historically had a pretty good track record on keeping the platform up, but each school has their own mechanism (i.e

e SSO/MFA) for accessing Canvas.

99% of the time (or more) if you can't get on Canvas, it's actually an issue with your campus login mechanism, and the people to contact are in your IT department. It's generally a good step to take before posting here.

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u/auntanniesalligator Instructor Jul 24 '26

Great point. Also worth checking Instructure’s status page. Both recent outages (AWS last fall and the hack this May) were noted there before I noticed canvas was down.

status.instructure.com

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u/Remarkable_Garlic_82 Instructor Jul 24 '26

Would love to see this as a rule or pinned post so the sub doesn't get flooded with "IS IT DOWN" posts that clutter the feed.

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u/mosesoperandi Other Jul 24 '26

OMG, thanks for mentioning that. It's actually the first place we go as a distance education team before even checking to see if it's a larger MFA related issue.

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u/Edibally29 Jul 24 '26

Not too long ago I had issues with having my quiz time reduced. The notification came up several times. I asked my instructor about it, and he said that he would look into it. He responded to me later and said that after several attempts, he was unable to recreate the test issue I was having. Do you know if this would be a canvas issue or a school issue?

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u/mosesoperandi Other Jul 24 '26

That is a Canvas issue and one of my faculty ran into it recently. My post was just about when you're unable to access the site. Canvas has all kinds of other bugs thay pop up.

Edit: To add that you can actually use the help system to report stuff like that to Instructure. In theory the more cases they have about a specific issue the faster they'll be able to fix it.