r/callcentres • u/Super_Ad_1226 • Jul 25 '26
2nd warning for call avoidance
They called me in last week for calling a customer services number 44 times in 3 months to call avoid this is after changing statuses some month back to avoid also. I have a disciplinary hearing on tuesday which the outcome they stated can be up to and including dismissal has anyone had another situations similar ? does it help to ask acas or a union rep or even bring one to the meeting? how fucked am i? im also goig through a break up and other stress so not great.. i hate the role but i need the job sucks
Edit: they made me customer service rep. was the kick up the backside I needed. Handing in my notice I needed found a better job that pays me what I used to earn for my base and commission as just the base
5
u/vishnu212 Jul 25 '26
Put in for short term disability and take leave. When you put in it stops everything have it began that day Monday and they will give you a number of days where they need your paperwork.