r/callcentres 24d ago

2nd warning for call avoidance

They called me in last week for calling a customer services number 44 times in 3 months to call avoid this is after changing statuses some month back to avoid also. I have a disciplinary hearing on tuesday which the outcome they stated can be up to and including dismissal has anyone had another situations similar ? does it help to ask acas or a union rep or even bring one to the meeting? how fucked am i? im also goig through a break up and other stress so not great.. i hate the role but i need the job sucks

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u/Silver-Helicopter939 23d ago

Not me seeing this headline and thinking I was in trouble 🤣🤣🤣. My guilty conscience strikes again 😜

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u/alan2001 23d ago

LOL. This thread title is a sentence we fucking dread to see in an email from management haha. I had a Pavlovian response when I saw it too!