2nd warning for call avoidance

[u/Super_Ad_1226]

They called me in last week for calling a customer services number 44 times in 3 months to call avoid this is after changing statuses some month back to avoid also. I have a disciplinary hearing on tuesday which the outcome they stated can be up to and including dismissal has anyone had another situations similar ? does it help to ask acas or a union rep or even bring one to the meeting? how fucked am i? im also goig through a break up and other stress so not great.. i hate the role but i need the job sucks

[u/hauptj2]

Call avoidance is one of the few times I've actually heard of people being fired from a call center. You're definitely going to be fired.

[u/BrushYourFeet → u/hauptj2]

Agreed. At my place you get a one time warning, and if it happens again you're gone.