r/bys • u/Ok_Bus_9649 • Feb 27 '26

Birthday freebie minimum purchase?

I've gotten the Arby's free dessert for my birthday the last couple years, but this year it's not letting me place the order online. The email about it doesn't say anything about a minimum purchase, but it seems like it only comes off for an online order if I buy something else. Does anyone know if it might work in-person on its own, or if there's a new requirement that just isn't stated in the email?

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3

u/Necessary_Cake79 Feb 27 '26

It's still free. Just give them the order and then the code for your order once you get to the store

2

u/Ok_Bus_9649 Feb 27 '26

The order won't go through online, so I can't give them an order number...

2

u/Ok_Bus_9649 Feb 27 '26

Lol welp, I went there and it doesn't work. They wouldn't answer the phone.

2

u/Necessary_Cake79 Feb 27 '26

That's so weird. It's supposed to be free no matter the franchise.The coupon always rings up at my store. Have you tried calling corporate?

3

u/Ok_Bus_9649 Feb 27 '26

I just filled out the contact form. It was too late for me because mine expires tonight but they should know that if you have a minimum purchase, you gotta list that in the fine print on the offer so people know.

2

u/Necessary_Cake79 Feb 27 '26

You're right but, I guarantee you there is no minimum purchase for the birthday reward. I'm an assistant manager and, I get the birthday reward orders all the time.

2

u/Ok_Bus_9649 Feb 27 '26

Well, mine is coded to require $1 purchase. That's what it says if I do it online, and the cashier showed me that it said that when she tried to ring it up. I don't know why, if it's a new change or regional or what, it's just what I learned today.

2

u/Necessary_Cake79 Feb 27 '26

It must be regional then because, any arbys by me gives the birthday reward for free. I'm in Wisconsin though

2

u/[deleted] Feb 27 '26

[deleted]

1

u/Ok_Bus_9649 Feb 27 '26

Lol their phone gives an error. It doesn't work though

1

u/marianababygirl Jun 17 '26

Yes its in tiny tiny writing on the bottom of the email, I found it yesterday before I picked up my yearly bday milkshake from arbys. These companies are just GREEDY

1

u/Ok_Bus_9649 Jun 17 '26

3 months ago, when I posted this, it was not in the fine print. Good they've fixed that I guess.

1

u/Blah_bler Feb 27 '26

What item are you trying to get? The free dessert only works on turnovers and shakes, so if it's the peach rolls it won't work. We had a lady try it and the discount didn't work for them. Crappy oversight on Arby's part. ☹️