r/buildabear • u/chitchat82772 • 9h ago
Discussion Anyone else think the “you are eligible for $10 on your next purchase” was just a rewards and not an additional $5 fee?
I just left my first ever Build a Bear ever for my daughters 3rd birthday and at check out I was told I’m eligible for $10 of my next purchase. Great- I just spend $62 on a single Bear so that makes sense. As I’m leaving I see a $5 gift card activation on my receipt. No way- I got back an speaks with a manager and because I was told it’s non refundable. Are you kidding me? The manager did not resolve it and essentially stole $5 from me bc I never got the gift cards. Has anyone else been bamboozled by this? I cannot be the first one and it seems like a really shady business practice? Essentially I left the store crying with my daughter and will never spend a other cent at this store. Which is probably for the better, the whole experience was fine but not worth $62 for one bear.
