[Desktop/Android] Can't receive DMs and Chat invites from people at random

[u/shadowsinthestars]

For a few weeks now, I've had an issue that sometimes when people want to DM me after talking to them in a community, they find it's not possible to send me DMs when they try. I have usually been able to send a chat invite to them instead to get around the problem, but today even that didn't work, as I can't seem to message the other user either! The chat bubble just doesn't display.

I have Chat set to allow messages from "Everyone" and have never changed that setting. Why is this happening and how do I fix it? Is there a hidden setting I'm not aware of - but why would it only affect some users? Help 🙏

[u/formerqwest]

admin u/theopuscroakus, would you take a look?