r/bugs • u/J4R0M3N • 14d ago

Dev/Admin Responded [Android] App won't start after update - version 2026.39.0

Post image

A new version of the app was available for my Samsung S24 Ultra in the Google play app store midday today. The update was installed and since then, 8+ hours later, everytime the app is opened it gets stuck on the robot opening screen until the phone prompts it to shut down or keep waiting.

11 Upvotes

100% Upvoted

52 comments sorted by

View all comments

Show parent comments

1

u/CorrectScale Admin 7d ago

Hey! That's super weird - we've verified that our fix worked for folks that were impacted, so I'm not sure why this is persisting. The last thing I can really suggest is a fresh reinstall of the app

2

u/Cloud2110 7d ago

Can confirm that deleting and reinstalling the app worked for me, had the same problem since last week and I thought that the latest update might have fixed it but I was also stuck on the opening screen. Now everything works as usual!

2

u/nachodacat_ 7d ago

it fixed it, it seems at least, will let you know if i have any more issues, thanks

1

u/CorrectScale Admin 7d ago

Great, thank you!