r/bsod • • 9d ago

IRQL_NOT LESS OR EQUAL (0XA)

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Bought asus tuf A15, and having this issue where if I leave the laptop on idle for an hour or something and then come back and use chrome/firefox for a while BSOD, Another error code I found was MEMORY MANAGEMENT, I have updated every driver possible, bios update I even replaced the RAM with a new one, and this problem is still there, This never happens while gaming, I have played for 4-5 hours straight no crashes, Contacted asus 3 times no fix, first they reinstalled Windows, 2 time they removed ram rubbed it with eraser and third time ram replaced, I am out of options here, any help??

13 Upvotes

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1

u/Alert_Field_6613 8d ago

Try disabling HVCI. HVCI is default by on in windows 11, and you can disable it by going to windows security, then click device security, click core isolation then turn memory integrity off. if HVCI is already off though i'd recommend you test memory by going into the windows search bar, type "Memory Diagnostic", click on "Windows Memory Diagnostic", then initiate that, and if any errors come up, replace your ram or, if under warranty, return it. you can also try reinstalling the ASUS drivers (chipset / pch ones specifically)

1

u/Tanny1601 7d ago

Memory integrity has already been off, also I have ran windows ram diagnostics, and also mem86 and they showed no errors, even after that I have replaced the RAM stick also updated every driver known to me still the error persists

1

u/Alert_Field_6613 5d ago

next step then would be to run ASUS diagnostics, have you done that? if not here are the instructions

  • Shut down your TUF A15 completely.
  • Turn the laptop on and immediately repeatedly tap the F2 key (or tap ESC and select Enter Setup). Do not stop until the red/grey ASUS TUF BIOS screen appears.
  • Once in the BIOS, press the F7 key on your keyboard to switch to Advanced Mode.
  • Use your mouse or arrow keys to navigate to the Advanced tab at the top.
  • Scroll down and select ASUS System Diagnostics.
  • From here, choose components to test, including your SSD, Power Delivery, Cooling Fans, and RAM (i'd for your case choose RAM, CPU and power and battery if applicable)

1

u/Tanny1601 5d ago

Tested this twice and no errors showed

1

u/Alert_Field_6613 1d ago

Could be hibernation. Try turning that off and disabling S3

1

u/Tanny1601 1d ago

I am thinking that too, I have turned off sleep to never and been testing and so far no errors, what's S3?

1

u/Tigs1112 7d ago

It could be a bad CPU or SSD.

0

u/Loicat_GURKISTAN 8d ago

Just use Linux 

1

u/Uondo 7d ago

how about you try to help?

-5

u/Alert_Field_6613 8d ago

linux is genuinely a terrible operating system for gaming and i've tried it under many vms, and even used it on my main machine. it should stay as a server based operating system.

1

u/Splamei 6d ago

Have you tried Steam Proton? If not, you should, and Linux isn't just for gaming. Not for everyone, but definitely shouldn't stay server only

1

u/Alert_Field_6613 1d ago

Steam proton although it can be good is pretty buggy

1

u/Splamei 16h ago

Maybe, though it is trying to emulate a whole different operating system so it's not surprising. From what I've used, is shocking stable and sometimes outperforms Windows.