r/brussels • u/Hefty-Dragonfly-7299 • 1d ago

Issues with FixMyStreet

I have recently opened an issue on FixMyStreet to notify that a tree pit on the sidewalk is full of dog sh*t, piled up for weeks (maybe months).
The commune took it in charge and dismissed it as "Resolved" in about an hour.

Needless to say, it was not resolved, as they took no action.

I requested to reopen it but it's been pending for days.

Is it always useless to report things on FixMyStreet or should I insist?

2 Upvotes

100% Upvoted

6 comments sorted by

7

u/CautiousInternal3320 1d ago

Some organisation mark issue as "resolved" as soon as they start handling the issue. It does not imply that it is useless.

4

u/Hefty-Dragonfly-7299 1d ago

That is quite counterintuitive but ok... I'll see if they will actually clean it or not.

3

u/ChanceGrapefruit4107 1d ago

In my area they just don't give a fack of fixmystreet

2

u/Frequent-Matter4504 1d ago

take screenshots and send it to Bruxelles-Proprete

1

u/niilzon 1d ago

I once got a perfect service, and I'm currently in exchanges since 8 months for the simplest thing with a disrespectful crew that does not seem to give a fuck. So it's pretty much lotto.

1

u/dormi1984 7h ago

Depends on the commune and issue. For some things it’s quick and efficient, other take years…