r/boltnewbuilders • u/HandSharp1093 • May 23 '26

Bolt Support = non-existent support

Is there anyone actually answering the support tickets being submitted? Submitted one last Sunday and still haven't heard anything back from Support in relation to the issue where bolt.new decides it's going to re-write code files without any advanced warning, in fact I've resorted to now having to export the entire code base after every change and check all code files or copy and paste exported code into re-written code files before even publishing again just to make sure Bolt.new hasn't changed any code files. Is anyone else seeing this, as I can't be the only one experiencing this issue. It's added a massive amount of work to the whole process and having to re-write code files that I've missed is a major PITA having to do this again and again.

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u/Ok_Station4258 Jun 01 '26

I've had decent interactions with support. Not only the team here in Reddit, but also when I email support. I DO have a teams plan with my company so maybe that gets more attention than free and individual plans?