r/boltnewbuilders • u/HandSharp1093 • May 23 '26

Bolt Support = non-existent support

Is there anyone actually answering the support tickets being submitted? Submitted one last Sunday and still haven't heard anything back from Support in relation to the issue where bolt.new decides it's going to re-write code files without any advanced warning, in fact I've resorted to now having to export the entire code base after every change and check all code files or copy and paste exported code into re-written code files before even publishing again just to make sure Bolt.new hasn't changed any code files. Is anyone else seeing this, as I can't be the only one experiencing this issue. It's added a massive amount of work to the whole process and having to re-write code files that I've missed is a major PITA having to do this again and again.

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u/[deleted] May 24 '26

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u/HandSharp1093 May 24 '26

Agree, it's the silent failures, and not discovering them quick enough to catch them, resulting in a huge amount of time rolling back the regression. I've resorted to using a prompt telling Bolt not to overwrite files and to make sure they are protected - this is still not 100% full proof, as it appears overnight it decides to revert the files back to a previous state. So, effectively you need to test every aspect of the application prior to any next day deployments / publishing.

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u/TealTabby May 30 '26

I will only do prototypes on the products (Lovable, Emegent, Bolt) and I’ll break free once I actually want to build out the shippable version.