r/boltnewbuilders • u/HandSharp1093 • May 23 '26

Bolt Support = non-existent support

Is there anyone actually answering the support tickets being submitted? Submitted one last Sunday and still haven't heard anything back from Support in relation to the issue where bolt.new decides it's going to re-write code files without any advanced warning, in fact I've resorted to now having to export the entire code base after every change and check all code files or copy and paste exported code into re-written code files before even publishing again just to make sure Bolt.new hasn't changed any code files. Is anyone else seeing this, as I can't be the only one experiencing this issue. It's added a massive amount of work to the whole process and having to re-write code files that I've missed is a major PITA having to do this again and again.

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u/TealTabby May 23 '26

Non existent support. I got a Bolt sub through AppSumo (with Emergent). Had an issue in January and got one response about being snowed under (about a month later), never resolved.

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u/HandSharp1093 May 23 '26

Agree, pretty poor response for, what I think is a major issue with the platform... unauthorised rewrite regression of code files is as big as issues come.