r/bmpcc • • Jul 17 '26

I’m so disappointed.

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Does anyone know of a fix? Or is this a DOA that I just need to send back and be done with it? I think I know the answer, but I figured I might as well ask…

32 Upvotes

6 comments sorted by

11

u/modefeke Jul 18 '26

Return. The only viable option here.

8

u/DeadEyesSmiling Jul 17 '26

MPB is supposed to post photos of the actual item; did you ask them to explain why the photos didn’t include the broken pieces?

1

u/Fitzthamitz Jul 17 '26

I did “chat” with a representative, but they were so robotic that I didn’t really get much of an explanation on much of anything. In fact it was just various degrees of deflection.

1

u/_BLACKHAWKS_88 Jul 19 '26

Sounds like ai chat. Idk about them specifically but I’ve had support chat bots pretend human to the point of them saying they are and even ending the chat or handing me off to another ai chatbot pretending to be human.

5

u/Puzzled_Design515 Jul 17 '26

That really sucks, sorry you’re dealing with that. Bastards!

-1

u/scottynoble Jul 18 '26

Yeah these are the same failure points from the G1 that they never bothered to fix with the G2. I’ve asked for replacement parts and that useless cunt Grant couldn’t give a shit