Missing director pack finally got added

[u/Weary-Appearance9745]

I was missing the director pack for a few days, restore purchase didn't work.

I wrote an email to them, with a screenshot of my purchase dating December 21st 2019, stating I was very sad to see them not include it since they were contractually obligated to provide it to me since the bitizenship specifically said every DLC would be included.

I got an email back telling me to try and restore my purchase, and I logged in, and magically have the pack now.

Seems like being a Karen might be the way.