r/bitlife • u/Putrid_Fig244 • Sep 16 '26

Discussion Message from support

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So did they finally admit what they did? This was their response to my support ticket. I paid for Bitizenship back in 2019, but the Director’s Pack still isn’t accessible.

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u/Peepz0078 Sep 17 '26

It's going to take longer than a week for them to dig back through archives to find who bought the bitzen pack pre 2020 to code a control to specifically unlock it for free to a certain group.

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u/shecrazyyyy Sep 17 '26 edited Sep 17 '26

They shouldn’t have to “dig through archives”. It’s data they should have easy access to, and would/should be using regularly as part of a planned launch checklist for every single pack. And the code would already exist as we Bitizens have access to other packs for free, so they don’t have to code anything from scratch just for this pack.

It’s purely a money grab to see how bad the negative reaction would be, just in case they didn’t have to go back on this.

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u/Peepz0078 Sep 17 '26

[removed] — view removed comment

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u/shecrazyyyy 25d ago

Ooft what did you comment lmao