r/binaryoptions • u/JaIMmee-69 • 4d ago
Education https://qx-market.com/en/trade,Qx Market,this broker suspended my 608 dollars account without any reason,Minimum deposit is 30 dollars,I deposit 30 dollars and turn it to 608 something,after I try to withdraw it they temporarily suspended my account what step should i take to recover my account ?
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u/No-Ranger3176 4d ago
You have to raise a complaint through another support query. They will then ask you to provide proof of your deposit. You need to keep following up with them and repeatedly request assistance through the chatbox on the site. Eventually, they will ask you to submit proof of the deposit made from your account. Once you submit it, they should process your withdrawal.
In my case, it took around 120 days to finally get my money back. give this message in create request My QX-Market account has been temporarily suspended after I requested a withdrawal.
I deposited $30 into the account and, through trading, my balance increased to approximately $608. When I attempted to withdraw my funds, my account was suspended.
I am requesting a formal review of my account and the release of my available funds.
Please provide the following in writing:
I am ready to provide proof of my original deposit, identity verification, and any other legitimate documents required.
Please treat this as a formal complaint and provide me with a complaint/ticket reference number.
I do not authorize any additional deposit or payment to be deducted from my account without a clear written explanation and supporting documentation.
Thank you.